Cargo Horizons Support
Last updated: October 20, 2026
Contact us for Cargo Horizons bug reports, account access, privacy, purchases, or general support.
Support email: [email protected]
Support URL: https://cargohorizons.com/support/
Support Topics
- Bug reports and technical issues
- Account access, guest accounts, and email linking
- In-app purchases and missing coins
- Billboard submissions and content review requests
- Privacy, data access, and account deletion requests
- Player safety, abuse, and reports
Purchase Support
Apple App Store purchases are processed through Apple's payment system. If a purchase is missing from your account, email us with the Apple transaction date, product name, and your in-game company name. Do not send full payment card details.
Refund requests are handled under Apple App Store rules. In-game coins or items associated with purchases refunded or invalidated by Apple may be removed.
Accounts and Privacy
Email support for account deletion, data access, or privacy requests. We may ask for your in-game company name, linked email address, or relevant account details to verify your request.
Legal Documents
Response Times
We review player safety and inappropriate content reports within 24 hours. When a violation is confirmed, we remove the content and remove the responsible user from the Service. We aim to respond to other support requests as soon as possible.